This course teaches participants techniques like how to be logical, persuasive and to create a well-structured, diverse range of business documents in order to get their messages heard and deliver data in an informative way. This workshop has a strong focus on writing effective email and other business documents for better readability, ensuring your messages are communicated concisely and clearly.
This course also reinforces the importance of assessing and engaging an audience, developing well-structured material, and delivering presentations in a clear and effective manner. Fear of public speaking and presentations can impair one’s career and, sometimes, one’s personal life. This fear, though, however common and crippling, can be conquered through learning and practice.
Gain a better understanding of common spelling and grammar issues in business writing
Review basic concepts in sentence and paragraph construction
Learn to use email professionally and effectively
Master techniques to overcome nervousness and present with confidence
Deliver a professional and credible presentation
The course is appropriate for young professionals or anyone seeking to learn about and develop their business communication skills
A. Business writing
1. Identifying your audience
- Performing a needs analysis
- Creating an audience profile
- Identifying key questions and concerns
2. Structuring sentences for effectiveness and readability
- Parts of a sentence
- Punctuation, spelling, and grammar
3. Creating paragraphs with persuasive power
- The basic parts
- Organisation methods
4. Writing office communication
- The basic structure
- Choosing a format
- Writing the agenda
B. Delivering presentations
1. Being prepared
- 24-hour checklist, etc
2. Overcoming Nervousness
- Physical relaxation techniques
- Appearing confident in front of a crowd
3. Delivering your Speech
- Using visual aids
- Checking the volume of your voice
- Adjusting on the fly
- Gauging whether breaks are required
- Wrapping up and winding down
4. Questions and Answers
- Ground rules
- Answering questions that sound like an attack
- Dealing with complex question
*Program fee is Php 6,200 + VAT
Jun 2 - 2, 2012
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